Chargeback is a dispute process initiated by a cardholder through the issuing bank to recover funds from a transaction that is believed to be incorrect, unauthorized, or problematic.
When a chargeback occurs, we will notify you asynchronously via notification/callback.
{"eventType":"CHARGE_CHARGED_BACK","data":{"chargeDetails":{"transferStatusCode":200,"transferErrorMsg":null,"idempotencyKey":"1ec983fa-1a37-679b-809b-067861d87ab0","referenceId":"1ec983fa-1a37-679b-809b-067861d87ab0","paymentMethod":"CARD","amount":100,"currency":"CLP","country":"CL","finalAmount":100,"finalCurrency":"CLP","createTime":"2022-03-01 17:53:18 GMT-08:00","scheduledTime":"2022-03-01 17:53:18 GMT-08:00","finalStatusTime":"2022-03-01 17:59:59 GMT-08:00","payer":{"name":"username","email":"username@liquido.com","document":{"documentId":"530123456","type":"RUT"},"phone":"+5681987654321"},"transferDetails":{"card":{"cardInfo":{"cardHolderName":"card_holder_name","expirationMonth":9,"expirationYear":2028,"brand":"VISA","bin":"458124","last4":"0000"},"chargebackInfo":{"category":"OTHER","reasonCode":"1999","reasonMessage":"Not Classified"},"cardId":"8736453a-dad0-4f26-85f0-95e8787d0237"}},"transferStatus":"CHARGED_BACK","description":"this is a test pay","callbackUrl":"https://api.client.com/callback/","subMerchantId":"UUID"}}}
Transfer status code, 200 transaction SETTLED, IN_PROGRESS or AUTHORIZED, other FAILED
transferErrorMsg
String
Provide detailed error messages if payments fail. Please refer to the descriptions of the relevant status codes for 2xxx.
referenceId
String
Unique key to payment ticket, generated by Liquido.
idempotencyKey
String
Unique key to ensure idempotent requests. given by the merchant in their system
amount
Long
The transfer amount
country
String
country code
currency
String
The currency code of the transferred fund
finalAmount
Long
The final amount that is used for creating the charge order. EX: for charge orders with FX conversion, this field represents the converted amount from the original requested amount.
finalCurrency
String
The currency code of the finalAmount.
paymentMethod
String
payment method, enum value as CARD
payer
JSON
payer info
transferDetails
JSON
transaction details info
description
String
description of payment
callbackUrl
String
URL where Liquido will send notifications associated to changes to this payment. will receive a post request.
createdTime
String
Payment ticket created time
scheduledTime
String
Payment ticket scheduled time
finalStatusTime
String
Transfer final status update time, final status include SETTLED, FAILED
fullname(Input specification: Only a combination of uppercase and lowercase letters, numbers and spaces is allowed. Spanish and Portuguese letters, and other special characters are not allowed).
email
String
email.
phone
String
Mobile phone number. Should include “+56” as a prefix.